FAQ

When should I arrive for my portrait session?

Arrive 10 minutes early. You'll be more relaxed, and your session can be completed on schedule.

What will my session be like?

In a word…FUN! You might be a little nervous at first but not for long. Our friendly atmosphere will have you relaxed in no time!

When do I decide what portraits I want to order?

After you have seen your previews. Dont worry…you'll receive a complete explanation of our preview process and timeline when you are here for your session.

What if my parents and I like different poses?

No Problem! We create plenty of poses to please both you and your parents. You can order from as many poses as you want.

What do I need to get ready for my session?

To see a complete list of clothing, props and session ideas visit our guide to creating an excellent session.  (follow the link below)

What if I am unsatisfied with the product or images?

If you are not happy with your prints or product we will issue a full refund when the product is returned. 

If you do not like the images we have provided, we are happy to issue a full reshoot at no cost to you!